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Privacy Policy

The Sri Lanka Medical Council (SLMC) is committed to protecting the privacy, confidentiality, and security of personal information collected through the SLMC e-Services Portal.

1. Information We Collect

The SLMC e-Services Portal may collect and process the following information:

  • Full name, NIC number, passport details, and contact information
  • Educational qualifications and professional records
  • Uploaded documents, certificates, photographs, and signatures
  • Payment and transaction details
  • System usage logs and technical information

2. Purpose of Data Collection

Information collected through the portal is used for:

  • Processing registrations and applications
  • Verification of qualifications and supporting documents
  • Communication regarding applications and services
  • Online payment processing and receipt generation
  • Regulatory, administrative, and legal purposes
  • Improving system security and service quality

3. Confidentiality of Information

SLMC takes reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction. Access to submitted information is restricted to authorized personnel only.

4. Sharing of Information

Information may be shared with:

  • Universities and educational institutions
  • Professional and regulatory authorities
  • Government agencies where legally required
  • Authorized payment gateway providers
  • Verification and accreditation bodies

SLMC does not sell or distribute personal information for commercial purposes.

5. Electronic Communications

By using the portal, users consent to receive official notifications, emails, SMS messages, and system communications related to applications, payments, verification, and other SLMC services.

6. Cookies and Technical Data

The portal may use cookies and technical tracking technologies to improve system functionality, maintain sessions, analyze usage trends, and enhance user experience. Technical logs may include IP addresses, browser details, and device information.

7. Data Retention

SLMC may retain submitted information and records for administrative, regulatory, audit, verification, and legal purposes in accordance with applicable laws and institutional policies.

8. User Responsibilities

  • Users must provide accurate and complete information
  • Users are responsible for protecting their login credentials
  • Users should avoid sharing OTP codes and passwords
  • Users must ensure uploaded files do not contain malicious content

9. Third-Party Services

Certain services within the portal may rely on third-party providers such as payment gateways, SMS providers, email systems, or cloud infrastructure. SLMC is not responsible for external systems beyond its direct control.

10. Changes to This Policy

SLMC reserves the right to update or revise this Privacy Policy at any time. Continued use of the portal after updates constitutes acceptance of the revised policy.